Frequently Asked Questions
Everything you need to know about finding and receiving your perfect home decor.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. For personalized or custom-made home goods, please allow an additional 2-4 days for production before shipment.
Do you offer gift wrapping services?
Yes! We offer premium gift wrapping and personalized handwritten notes at checkout to ensure your gift is ready for any special occasion.
What is your return policy for home decor items?
We offer a 30-day return window for most items in their original condition. Please note that custom-engraved or personalized products are final sale unless they arrive damaged.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What should I do if my item arrives damaged?
We take great care in packaging fragile items, but if your order arrives damaged, please contact our support team within 48 hours with a photo of the item and packaging for a free replacement.
Are your products ethically sourced?
At The Perfect Gift Co., we prioritize artisans and manufacturers who follow sustainable practices and fair labor standards to bring you high-quality, conscious home goods.